If you host email with us, you can login to your webmail account and add a user name or domain name to your trusted senders list. Adding someone to this list means that email coming from that user or domain will reach your inbox even if the content would have

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How to add someone to your trusted senders list

There are in excess of 100 billion spam email messages sent every day. Even with the best email filters, some of it is bound to end up in your inbox. The “Your Mailbox is Almost Full” email – Ever received an email from “IT Support” that states your email account

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Dissecting a spam email

2021 Update: This video will only help you check your junk folder if you use Smartermail as your email client. If you use Gmail, Yahoo!, MS365 or other email host, this will not be helpful for you.  Email that meets a certain criteria can be sent directly to your junk

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How to check your junk folder